Return & Refund

Return & Refund Policy

At Dilawar Traders, we value your trust and aim to make every purchase smooth and risk-free. If you are not fully satisfied with your order, our return and refund policy is here to help.

Eligibility for Returns

  • Items must be returned within 7 days of delivery.

  • Products must be unused, undamaged, and in original packaging.

  • Proof of purchase (order confirmation or invoice) is required.

🚫 Non-Returnable Items

  • Used or damaged products

  • Items purchased on final sale or discount

  • Opened smart gadgets (e.g., watches, earbuds) unless faulty

💰 Refund Process

  • Once your return is received and inspected, we’ll notify you of the approval or rejection.

  • If approved, your refund will be processed within 5–7 business days to your original payment method.

🚚 Return Shipping

  • Return shipping charges are the customer’s responsibility unless the product was incorrect or faulty.

  • We recommend using a trackable shipping method.

🔄 Exchanges

  • We only replace items if they are defective or damaged. To request an exchange, contact us first.

📩 Start a Return

To initiate a return or refund, please contact our support team:
📧 Email: syeddilawar663@gmail.com
📞 WhatsApp: +92-315-6661032

We're here to make sure your shopping experience stays worry-free!