Return & Refund
Return & Refund Policy
At Dilawar Traders, we value your trust and aim to make every purchase smooth and risk-free. If you are not fully satisfied with your order, our return and refund policy is here to help.
✅ Eligibility for Returns
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Items must be returned within 7 days of delivery.
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Products must be unused, undamaged, and in original packaging.
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Proof of purchase (order confirmation or invoice) is required.
🚫 Non-Returnable Items
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Used or damaged products
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Items purchased on final sale or discount
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Opened smart gadgets (e.g., watches, earbuds) unless faulty
💰 Refund Process
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Once your return is received and inspected, we’ll notify you of the approval or rejection.
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If approved, your refund will be processed within 5–7 business days to your original payment method.
🚚 Return Shipping
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Return shipping charges are the customer’s responsibility unless the product was incorrect or faulty.
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We recommend using a trackable shipping method.
🔄 Exchanges
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We only replace items if they are defective or damaged. To request an exchange, contact us first.
📩 Start a Return
To initiate a return or refund, please contact our support team:
📧 Email: syeddilawar663@gmail.com
📞 WhatsApp: +92-315-6661032
We're here to make sure your shopping experience stays worry-free!